Information and Policy
BASEPLATES & HEELCUPS: FOR LIFE
Union proudly offers a lifetime warranty on baseplates and heelcups. If you break, or even crack your baseplate or heelcup during riding, we’ll replace it for life. Guaranteed. All other parts are covered for 1 year from date of purchase.
WHAT TO DO IN CASE OF A WARRANTY
Bring your bindings into a local authorized Union dealer. for the quickest solution to getting back on snow.Store Locator
If you’re not close to a local authorized Union dealer please fill out the Warranty Request form here:Warranty Form
If you’re located outside of the USA, fill out the warranty request form to the left or contact your local distributor.Contact Distributor
WHAT TO DO INCASE OF A LOST PART
Our warranty policy only covers manufacturing defects. Lost parts are not considered a manufacturing defect and are not covered under warranty. Overtime vibrations can cause hardware to loosen. Please check and tighten hardware often.
If you're located in the U.S. and you would like to purchase replacement parts for your bindings please visit: www.c3-shop.com
If you're located outside the U.S. please contact your local distributor by clicking here: CONTACT US
WARNING: DO NOT USE LOC-TITE
Application of Loc-Tite is not recommended by Union Binding Company. The use of Loc-Tite or similar products could result in stress cracks and fractures on all thermo plastics. If you are having issues with loose mounting hardware please contact your local authorized Union dealer.